Welcome to Whataburger #1170

The order can be canceled on the Order Status screen, then place a new order. You can cancel a delivery on the Order Status screen before the "Pickup is in Progress".

You can cancel a delivery on the Order Status screen before reaching “Pickup in Progress”. If you are no longer able to cancel, you may contact the driver to request a cancellation. The Order Status screen can be accessed by clicking “View Order” from your confirmation email.

No, delivery drivers are not Whataburger Family Members. We have partnered with a third-party service that works within the Whataburger App or Whataburger.com. A driver will be assigned based on efficiency so you can get your Whataburger favorites as quickly as possible.

We apologize for delivering an order that was not to our standards. Whataburger cannot schedule an additional delivery, but you can contact our Customer Care team by submitting a request through our Contact Us Form.